FAQs

Please see our FAQ's

We want you to love your garments but we understand that sometimes pieces don't fit the way you wanted them to or there are sizing circumstances. Nevertheless, our priority is to make sure you are 100% happy with your purchase!

By the Australian consumer law, Duke The Label offer exchanges for your purchase for another size or style, and a refund subject to terms and conditions.

Please read returns policy prior to submitting a return.

Submit Returns Here

We will update you as I receive updates via email. Please reach out if have any further questions but we aim to get your pre order items out within 48hours of receiving the restock.

We use Aramax and Aus Post, to ship all our orders. Domestic orders within Australia are within 3-7 business days on non standard post, and express is within 2-3 days.

Contact Us